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  • What's included in my price?
    Your final price includes all items listed as "Included" in the feature section of the tour package. It does not include items such as charges for meals, parking, rollaway beds, telephone, valet and room service, or any other items of a personal nature.
  • What is a "Land-only" Package?
    A Land-only package includes all the items listed as “tour package features” EXCEPT for air transportation, airport/hotel transfers and baggage handling. A Land package would be appropriate should the tour participant not be able to conveniently depart/return from the same city listed in the air package or wish to travel on their own.
  • What exactly are "Single, Double, Triple, and Quad"?
    Single, Double, Triple, and Quad refer to how many adults, or children over 12, are sharing each room. For example, if 2 adults wish to stay in the same room, you would pay the Double price and this would be per person.
  • If I'm not traveling, can I make a reservation for someone else?
    Yes. When completing the reservation, use the name of the person for whom you are making the reservation. When entering credit card information, you may use your credit card and billing address for payment.
  • Do I need travel insurance?
    Due to the high dollar amount of our packages, we strongly recommend the purchase of appropriate insurance coverage. Medical insurance policies may not protect your travels away from home and often have out-of-network deductibles. Likewise, coverage through credit cards and travel suppliers can have shortfalls and not fully protect you.
  • How do I make a reservation
    Reservations may be made by: Booking Online Calling (319) 393-1359 All reservations will be acknowledged with a confirmation on a first-come, first-served basis.
  • What payments do you accept?
    1. We accept all major credits cards: Visa, MasterCard, American Express and Discover. 2. Debit cards featuring the Visa or MasterCard logo are also accepted, however, please be advised these types of cards typically have a maximum amount that you may charge daily. Please check with your financial institution. 3. Personal Checks If paying by check, make the check payable to Destinations Unlimted and mail to: 419 First Street SE, Cedar Rapids, IA 52401
  • I’m traveling with other couples and would like to have our rooms and game tickets near each other. Is this possible?
    Yes. If you are booking online, please indicate the last name (at a minimum) of the other couple(s) you’ll be traveling with in the Request field. Otherwise, please let our agent know at the time of booking or by the deadline for final payment. We will make every effort to accommodate your request.
  • I live near the air departure city, but my friend is in another state. Can we still book a package and room together?
    Absolutely. You can join us on one of our air packages and your friend can book a land-only package. Just make sure you book both of you in the same reservation and then select the appropriate package for each of you.
  • What if I call the hotel and they don't have my reservation?
    Should you call the hotel about your reservation, in all likelihood they will not show a room reserved specifically for you. This is because your room has been reserved as part of a "group" reservation. Your printed confirmation from us is all you need.
  • What do I need when I check into my hotel?
    You will need a credit card for incidentals. If you do not have a credit card, you may leave a cash deposit for incidentals, however you may want to contact the hotel prior to arrival to determine the amount required. Some hotels will also require a photo ID at check-in.
  • What size is a triple or quad room?
    A triple/quad room is the same size as a double-bedded room and beds will accommodate three or four people; but there will not be three or four separate beds. A rollaway may be requested but cannot be guaranteed due to size of room and fire codes.
  • What if I require a rollaway bed in my room?
    A rollaway may only be added to King-bedded rooms and will incur extra charges. Tour participant will incur the charges directly from the hotel as an incidental charge. Requests for a roll-away are subject to hotel availability and varying fire and safety laws.
  • Can I get a smoking room?
    Should you require a smoking room, you may request one at the time of booking; however, MOST hotels are now smoke-free, including the accommodations, restaurants and lobby areas. Should a tour participant disregard the hotel’s smoking policy, the hotel may charge the guest a financial penalty in order to get the room back to a smoke-free environment. Please be sure to read the smoking policy posted in your hotel room for specific information and charges.
  • How can I extend my stay?
    If you purchase a land-only package, typically you can add additional pre or post nights to you travel package. Contact one of our agents for pricing and availability.
  • What if I have my own tickets to the game?
    Should you purchase game tickets through your athletic donor eligibility or from other sources, a ticket deduction may be made from the cost of the tour package. Deduction amounts vary per tour package and must be taken by the specific date listed in the “Game Ticket” section on the Terms & Conditions page.
  • When will I receive my game tickets?
    If you purchased game tickets as part of your tour package, these are typically distributed either upon airport check-in for air-inclusive packages or once you arrive and check-in at the hotel for land-only packages. The group leader of your party will need to show photo identification and sign for game tickets that are picked up at the hotel.
  • Can I just buy game tickets?
    Our packages are all inclusive and therefore, we do not offer just game tickets.
  • When will I receive my itinerary and documents?
    Your itinerary will be sent via email approximately 1 week prior to your departure. Any documents you need during your tour, such as event credentials, wristbands, etc will be distributed at the Tour Hospitality Desk at your hotel.
  • How much luggage can I bring?
    When travelling with us on one of our air packages, we typically recommend one piece of checked luggage per person (50 lbs and under) and one carry-on. Since most of our group travel is on charter flights, we will advise in your itinerary if you may bring more than one piece of checked luggage. On smaller group tours traveling on commercial airlines, we will provide the baggage regulations for each airline. Typically commercial airlines will charge for each piece of luggage that you check.
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